To use the services provided by Affordic, you will need a domain name, which is also known as a "web address." An example of a domain name is "affordic.io." If you already have a domain name, you will be required to transfer it to us. We will manage your DNS zone and pay for your annual registration costs, which are included in your monthly subscription price. However, if you don't have a domain name, you will need to select one. Affordic can help you with recommendations, but ultimately, the responsibility of selecting a domain name lies with you.
Please keep in mind that you should not register your domain name yourself. Affordic MUST become the initial registrant of your new domain and it MUST be purchased by Affordic. After selecting a domain name, you must connect with Affordic and provide us with the name you want to register. We will then purchase the domain on your behalf using our agency-owned Cloudflare account. We will be the initial owner and registrant of the domain. You will become the owner of the domain once you fulfill your contractual terms, but not before that point.
If you register the domain name yourself, please note that it cannot be transferred to Affordic's Cloudflare account for 60 days due to a mandatory ICANN Registrant Lock. As a result, we cannot provide services to you using that domain name. We will require you to make an alternate domain name selection so that we can provide you with the best possible service. Refusal to make an alternate selection will result in our inability to provide you the services that have been described on our website or in any contract you've signed.
Absolutely! To use our services, you'll need to transfer your domain to Affordic. We'll handle the management of your entire DNS zone and cover your annual registration costs, so you won't incur any extra fees.
Absolutely! However, please be aware that when you transfer your domain to Affordic, the ownership of the domain will be legally transferred to us, and the legal registrant will be changed from your name to ours. This applies to all domain transfers to our agency-owned Cloudflare account. If you're not transferring a domain to us, we will become the initial registrant of your domain.
Although you were the original owner of the domain, it will now be legally owned by Affordic after the transfer. To ensure that your contractual terms are fully met, we will hold your domain in "escrow" until your contract has been satisfied. Once your contractual obligations have been met, you will automatically become the legal owner of your domain again, as per our Technology Agreement.
Absolutely! We want to make sure that you fully understand the ownership of your website. Once your contractual terms are fully satisfied, you will own your website. For example, if you sign a 24-month agreement, you will become the owner of your website after 24 payments have been received by Affordic. However, if you decide to terminate your contract before the end of the 24-month period, you will need to satisfy any remaining payments due before becoming the owner of your website.
During the 24-month period, your website will be provided to you under a license agreement, and as such, the intellectual property rights to the entire website will remain with Affordic, Ltd.
Why do we take this approach? We take this approach to protect both our clients and ourselves. Building a new website for you takes a significant amount of time and resources, and we want to ensure that our efforts are protected from non-payment or theft. So, if you pay for our services, as agreed, you'll own your website outright - simple as that! But if payment is not received, we will retain the intellectual property ownership until your contractual obligations are satisfied. We believe that this approach is fair and equitable for both parties involved.
Updating your website is straightforward—simply post your request in Basecamp! For streamlined handling, please submit each update as a separate task unless they're directly related. Our support team will address each request in the order received, aiming to process and complete updates within 3 to 5 business days.
This will depend on the service tier you have chosen. Our service tiers specify hard limits on the number of pages we will create on your behalf, but this does not mean that your website is restricted to only that number of pages. If you have completed our training program and are comfortable with technology, we will grant you administrative access to your WordPress site, allowing you to create additional pages yourself.
However, if you prefer not to create the pages yourself, we offer Design Time. This is billed hourly and can be purchased in blocks of time. Design Time covers any changes or updates you want us to make to your website, whether it's creating new pages or updating existing ones. With Design Time, we'll have the ability to create you an unlimited number of pages.
Design Time is the billable time we allocate for making changes and updates to your website, including creating new pages and updating existing ones. Single hour blocks or multi-hour blocks of Design Time can be purchased, and you can find more information about pricing on our pricing page.
The amount of Design Time you receive depends on the tier of service you've subscribed to. Typically, most tiers include between 1 and 3 hours of Design Time per month. We do not allow Design Time to be "stacked" or "rolled over" to a future time period, as we strive to keep our costs as low as possible. Your allotment of Design Time restarts every month immediately following your next subscription payment.
We track Design Time fairly and accurately, and we believe that the amount of time we've allocated is sufficient for the needs of most small business owners. However, if you require additional Design Time, we do offer provisions for that as well. Please see the pricing page on our website to review the hourly cost of Design Time.
Yes, software updates occur daily and are part of our Managed WordPress hosting service.
The average time for delivering a new site build from start to finish is usually between 4 to 8 weeks. However, this timeline is highly dependent on the client's ability to provide the necessary data required for building the site.
The answer is simple! Affordic does it for you. Actually, your website is hosted on Pressidium® Enterprise, which sets a new standard for efficiency, reliability, and load-balanced high availability clustering in Managed WordPress Hosting. Our hosting meets the needs of even the most demanding small business websites.
We design every site with Search Engine Optimization (SEO) in mind. We will, by default, create the pages on your site with the implementation of basic SEO. Affordic will use a couple of basic methods to help your page rank on Google. We will make every effort to help your site rank on Google, but only on Google. We do not provide any services for any other search engine(s). Why? Because Google is the King of Search. The pages on your site will not rank unless Google's algorithm decides that the content on your website is worthy of ranking. This means you need strong copy on your web pages.
YOU AGREE AND UNDERSTAND THAT AFFORDIC MAKES ABSOLUTELY NO GUARANTEES THAT THE SERVICES WE PROVIDE YOU WILL CAUSE YOUR SITE TO RANK ON GOOGLE.
We use the term "basic SEO" because there is a limit to the services we provide. Affordic will not include any keyword research work for your website. Keyword research requires an enormous amount of man-hours and as such those services are customarily billed on an hourly basis. Affordic does not provide keyword research with any bundled subscription(s). However, Affordic may provide a keyword recommendation for pages, based on the content you wish to have added to those pages.
After your first subscription payment is processed, we will email you a link to complete the first step of our Nexus4 process, the Source Phase. This is a proprietary and confidential form, so only paying subscribers can access it. In the Source Phase, we'll ask you to provide essential information about your business, such as a color palette, logos, branding guide (if you have one), and preferred font styles for use on your new website.
It's important to note that you should have a general idea of your brand before starting the Source Phase. While we can help refine and showcase your brand on your website, we're not a branding agency and cannot create your brand for you.
Yes, we will. We do require proof that your business is legitimate, which includes submitting copies of your articles of organization and valid liability insurance. Affordic takes fraud prevention seriously and we verify the legitimacy of every business we work with to ensure that we are not aiding in fraudulent activity.
We only accept major credit cards. We do no accept check, money order, or cash payments of any kind.
Affordic does not offer a "Satisfaction Guarantee." However, if you encounter any issues or concerns, we are committed to addressing and resolving them to the best of our abilities. In the event that we are unable to address your concerns, you may be eligible for protections under our "Quality Guarantee."
Without exception, Affordic requires a minimum notice of 90-days for all service cancellation requests, including a request for cancellation under this quality guarantee. If at any time, prior to your site being deployed into a production environment, you are dissatisfied with the quality of work, or our performance. We will agree to terminate the Technology Agreement that you have signed under the following conditions.
You agree to pay us in full for the total number of months that we have been working on your project, without any prorations, and without any refunds.
You will pay Affordic an additional three subscription payments, in addition to any subscription payment(s) you've already paid us. The additional three subscription payments we require, in order to terminate this agreement, will satisfy the requirement for a 90-day cancellation notice.
If you cancel your account and your domain has either been recently registered or has been recently transferred to Affordic. You will be subject to ICANN's 60-day registrant lock. As such, your domain cannot be transferred away from Affordic until 60-days has lapsed. During such time, Affordic agrees to provide you with managed DNS services until the domain can be transferred away from Affordic.
There are no refunds of any kind associated with our quality guarantee.
After all of these things occur, with exception to the transfer of your domain name, due to the 60-day ICANN registrant lock. Then, Affordic will agree to terminate the Technology Agreement that you've signed.
After fulfilling all contractual obligations, Affordic will release your domain name and unlock your site, making it portable and transferable to another hosting provider. However, it is your responsibility to initiate the transfer and have another hosting provider ready to accept it. If you do not have a new hosting provider, you may choose to download your entire WordPress CMS application, including the SQL database, as a full backup.
Please note that Affordic does not guarantee the successful migration of your site to the new hosting environment, and any unintended consequences that may arise during the migration process will be your responsibility. In such cases, you may need to hire a web developer to make the necessary adjustments to the site.
Affordic is an ideal choice for small business owners who recognize the immense value of our comprehensive web development, hosting, and support services. We take pride in providing an all-inclusive solution and are not suitable for those who are merely browsing for deals or discounts.
Yes, we do offer e-commerce websites as part of our services, but we have a limit on the number of e-commerce projects we take on at any given time. E-commerce websites require specialized integrations and training, which make them more expensive and much more time-consuming than standard websites. Our e-commerce solutions are built for scalability and reliability and can be fully customized to meet your specific needs. While our e-commerce solution may not be the cheapest option out there, it is a fully managed and supported solution that comes with a strong support backbone to ensure the security and optimal performance of your online store.
Yes, we prioritize mobile-first design for every website we create. This means that we take into account the smaller screen size and touch-based navigation that comes with mobile devices and design your website with those elements in mind first. This approach ensures that your website is user-friendly and optimized for the majority of visitors who access it through their mobile devices.
It's important to note that having a mobile-friendly website is no longer just a preference, it's a necessity. In fact, Google now uses mobile-friendliness as a factor in their search ranking algorithm. This means that websites that are not optimized for mobile devices are likely to rank lower in search results and potentially lose out on valuable traffic.
At Affordic, we understand the importance of having a website that is both visually appealing and functional on all devices. Our mobile-first approach ensures that your website is designed with the user experience in mind, and that it is accessible to all visitors, regardless of the device they use to access it.
At Affordic, we're all about delivering a fully-loaded, all-inclusive solution for small business owners. We know that bundling the various components of web development and hosting is the key to keeping costs down for our clients, which is why we've made it our mission to make our services actually affordable for small businesses.
We take care of everything from building your site, to hosting it, managing it, and supporting it. When you add up the cost of these services separately, it can easily rack up a bill of $30,000 USD to 7 figures, depending on the complexity of your website. But with Affordic, you get all of this at a fraction of the cost.
We're proud to say that the level of service we provide is unheard of in the industry. We've set a new standard for affordability, quality, and customer support. So if you're looking for a web agency that truly delivers on their promises, look no further than Affordic. We're confident that our service is better than any other agency out there, and we're ready to prove it to you. If you don't believe us, pick up the phone and get a quote from a local development agency.
We take great pride in ensuring that our clients receive a high-quality service that is entirely based in the United States of America. We do not outsource any of our work overseas, and we never have, nor ever will. When you work with us, you can rest assured that your website will be created by skilled professionals who are native English speakers and who have a deep understanding of your specific needs and requirements. So, the answer to the question is an absolute "NO" – we do not outsource overseas.
We generally cannot use existing websites as the basis for the websites we create because our process and tools are specifically designed for our unique web development approach. However, if there are specific elements that you would like to carry over from an existing website, we can often recreate them within the context of a new website.
We understand that some clients may only require Managed WordPress hosting without any design services. However, that is not a service that we offer at Affordic. Our focus is on providing a comprehensive web design solution for small business owners that includes hosting, management, and support. We believe that by bundling these services together, we can provide a more complete and seamless experience for our clients.
At Affordic, we take pride in creating websites that are as unique as the businesses they represent. Our approach is not to use pre-made templates but to craft a custom design that reflects the distinct personality and goals of each business. However, we do make use of wireframes - these are not templates, but rather a blueprint for the structure and placement of various elements on a website. In certain cases, we may reuse wireframes that we've designed for similar businesses as a starting point for new projects. Wireframes are the Intellectual Property of Affordic, Ltd., and as such we reserve the exclusive right to use them at our discretion.
Sorry, but we do not offer hosted email services. However, we recommend using Google Workspace, which offers affordable hosted email services and allows you to use an email address with your domain name. This will provide you with professional email functionality and branding.
At Affordic, we take a different approach when it comes to drafting proposals and accepting RFPs. Instead, we believe that our website serves as an effective proposal that provides all the necessary information to help you make an informed buying decision. Once you've decided to work with us, we'll send you a detailed Technology Agreement that outlines all the services you're buying from us.
The reason why we don't accept RFPs is that we believe developing a cohesive web solution for your business is an intimate and collaborative process that requires effective communication. Unfortunately, RFPs don't provide this level of interaction and communication, which is essential for building a successful website.
We want you to be completely satisfied with your website, so we do not set a limit on the number of changes you can request. However, the amount of time we spend on making changes is based on the Design Time allotted for your plan. Once you have used up all of your Design Time, we will not be able to make additional changes unless you purchase more. Each change request must be submitted separately unless they are related. Our support team processes requests in the order they are received and typically completes them within 3 to 5 business days.
When you purchase our productized service, you will be billed using a monthly subscription model known as "Website-as-a-Service" (WAAS). This means that your subscription will continue to be billed even after the term limits of your contract have been fulfilled, and services will continue to be rendered to you even after the minimum terms of your contract has expired. Subscription billing will continue in perpetuity until it is cancelled by you.
After the Technology Agreement term limits have concluded, you will now own the website and domain in its entirety and may remove it from our platform without incurring a penalty. You will however be required to provide with our required minimum notice. We will continue to provide you with all the services we provided you prior while you were bound by the term agreement.
If you wish to keep your website fresh and up-to-date, you have the option to restart the entire development process again with a full redesign. This process will come with a new minimum term agreement.
Each change request must be submitted separately unless they are related. Our support team processes requests in the order they are received and typically completes them within 3 to 5 business days.
We do not offer any services tiers that don't carry a minimum term agreement. This shouldn't be a factor of concern, heres why: a website is more than just a one-time investment; it's an essential tool that requires regular maintenance and updates to stay relevant and secure. One-and-done or "set it and forget it" websites might seem like an attractive option for small businesses on a tight budget, but they can quickly become outdated and pose significant security risks.
Why do we take this approach? We take this approach to protect both our clients and ourselves. Building a new website for you takes a significant amount of time and resources, and we want to ensure that our efforts are protected from non-payment or theft. We believe that this approach is fair and equitable for both parties involved.
Listen, we get it. You're a DIY kind of person. You like to roll up your sleeves and tackle things yourself. But let us ask you this: do you really want to spend countless hours designing a website that might end up looking like a middle schooler's art project? Do you really want to risk your business's online reputation and credibility by putting up a shoddy website? Maybe even one that may develop security vulnerabilities? Nah, no sensible person would do this.
That's where we come in. We're not just any web design agency. We're the pros. We eat, sleep, and breathe WordPress. We know all the ins and outs of building a website, hosting a website, and managing a website that not only looks good but also performs like a champ. We'll work with you to create a website that's tailored to your brand, your target audience, and your business goals.
And let's be real here: you don't have time to deal with all the technical stuff. You've got a business to run. So why waste your time trying to figure out how to install a plugin or optimize your website for search engines? Let us handle all that boring stuff for you. We'll take care of everything from hosting to maintenance, so you can focus on what you do best.
So, to answer your question: why would you pay us a monthly subscription to design your website? Because we're the experts, and we'll save you time, money, and headaches. And let's face it: your website is the face of your business. Don't you want it to look its best?
At Affordic, we don't believe in holding all the power when it comes to your website. We want to empower you to take control of your online presence, and that's why we provide training for all the tools and technologies we use to build your website.
Our goal is to transfer the power from the developer back to you, the end-user. We'll train you on everything you need to know to manage your website effectively and make simple changes on your own. We want you to feel confident and in control when it comes to your website.
Of course, we're always here to help if you need us. We understand that some tasks might be too complex or time-consuming for you to handle on your own, and that's where we come in. We'll always be available to provide ongoing support and guidance, so you never have to worry about anything going wrong with your website.
But ultimately, our goal is to give you the tools and knowledge you need to manage your website on your own. We believe that you should be able to make changes and updates to your website without having to rely on us for every little thing. After all, it's your website, and you should be in control.
We take website uptime very seriously at Affordic, and that's why we've implemented an automated monitoring system that checks your website around the clock. This system ensures that your website is up and running 24/7, so you never have to worry about downtime.
In case of emergencies, our support ticketing system is monitored during eastern daylight hours, seven days a week. If you have an urgent issue, we'll be there to assist you as quickly as possible. However, for non-emergencies, our support hours are Monday through Friday, from 10 AM to 4 PM Eastern Time.
We understand that your website is crucial to your business's success, and we're committed to providing you with the best possible support. While we don't offer 24/7 support, we have measures in place to ensure that your website is always up and running smoothly. And when you do need assistance, we'll be there to help you during our regular support hours.
We believe in transparency and clear communication, so we'll always be upfront about our support hours and availability. Our goal is to provide you with the best possible support while also respecting the work-life balance of our team members.
Sorry, but we don't offer one-and-done website design services at Affordic. We believe that building a website is just the beginning of the process, and that's why we offer a subscription-based model that includes ongoing maintenance and support.
Your website is a critical tool for your business, and it requires regular updates and maintenance to stay relevant and secure. One-time investments in website design and development may seem cost-effective in the short term, but they can quickly become outdated and pose significant security risks.
Our subscription-based model ensures that your website is always firing on all cylinders. From design and development to ongoing maintenance and support, our expert team handles everything on your behalf, so you don't have to worry about a thing.
We provide an affordable web design and development solution for small businesses, with transparent pricing and no hidden fees. With our subscription-based model, you'll have peace of mind knowing that your website is in good hands and that it will continue to grow and evolve with your business.
So if you're looking for a comprehensive web design and development solution that includes ongoing maintenance and support, look no further than Affordic. We're here to help you build a website that works for your business and your budget. If you're looking for something else, we're not a good fit.
